culture

Six factors toward innovation

Six factors toward innovation

November 20, 2015

Innovation isn’t just a buzzword…it’s an imperative of survival in our rapidly changing world. In fact, our friend Peter Drucker had this to say on the importance of innovation: “Business has only two functions — marketing and innovation.” Because we see the body as the most appropriate metaphor for leadership and management, it’s led us to create a list of six important factors that bring organizations toward (or away) a culture of innovation. Purpose. Organizations that involve change and innovation in their “why” are naturally set up to pursue innovation. Values and cultural norms. If your organization values diversity of opinion as well as taking risk, you’re more likely to innovate. Flow of information. Is your business’s knowledge easily collected and shared to others? To the degree it is, it’ll be easier for you to innovate. Diversity of thought and experience.Tough problems call for unique solutions and unique solutions come from diverse backgrounds. Financial model. This is rarely discussed, but […]

Innovation: it’s better when it’s done together

November 20, 2015

Every month that we are preparing for blog posts and podcasts, Justin and I meet with a group of executives and leaders who are currently in organizations of various sizes. We bring a topic to the table, and open up a discussion about whatever we are working on that month. This month we brought up the topic of “we are better when we innovate together”. One of the members of our group immediately chimed in: “You seem to have the uncanny ability of bringing up whatever our company is working on right now.” Another female executive agreed, and they began to talk about how their companies each have different innovation systems to bring new products and services online, and she, too, spent many hours virtually and face to face working with cross-functional teams innovating together through various phases of the process. These two women are representative of the pressure on companies in the “innovate or be disrupted” environment. It reminds […]

Sharing Together

Sharing Together

November 18, 2015

I had a big “Aha” moment early on that motivated much of what I am now doing in connecting the early church, and its model as the body of Christ, and the activity of younger generations today around me. The early church’s model of “sharing everything together” was exactly what I saw the younger generation doing as they moved into the workplace. What especially grabbed me was the fact that the young people outside the church were much more involved with this behavior than I was, or other people around my group of Christians. Let me explain. In Acts 4 we read this about the early experience of the church as it begins to grow together: “All the believers were one in heart and mind. No one claimed that any of their possessions was their own, but they shared everything they had. 33 With great power the apostles continued to testify to the resurrection of the Lord Jesus. And God’s […]

Religious kids don’t share

Religious kids don’t share

November 15, 2015

Dave and I recently did a podcast on sharing where Dave opened the topic with an observation that people outside the church seemed to be sharing more than those inside the church. Recent research seems to point in this direction as well. Here’s an excerpt from a recent study referenced by the LA Times. Children who grow up in nonreligious homes are more generous and altruistic than children from observant families. A series of experiments involving 1,170 kids from a variety of religious backgrounds found that the non-believers were more likely to share stickers with their classmates and less likely to endorse harsh punishments for people who pushed or bumped into others.The results “contradict the common-sense and popular assumption that children from religious households are more altruistic and kind toward others,” according to a study published this week in the journal Current Biology. The study essentially says that children brought up in “religious” households are less likely to share than those […]

Caring Together

Caring Together

November 7, 2015

Often times when you read the New Testament, you are drawn into many things, one of which is the miraculous work done by Jesus, and through the Holy Spirit, the Apostles in turn. When you read the accounts of the early church beyond the Bible, what stands out most is the love and care they had for each other, and the outsider, sick, rejected, broken, etc. Jesus’ command to “love one-another as I have loved you” was taken to heart. He predicted that “they will know you are my disciples by the love you have for one-another”. Care is at the center of what the church is meant to be, through the Body of Christ and others who want to care. What is not as well-known is the rapid expansion of Christianity in the first 3 centuries did not have single super stars, for the most part. That is because these small churches expanded their reach through care and proclamation […]

Serving Others: the Body as a Metaphor for Business

Serving Others: the Body as a Metaphor for Business

November 1, 2015

I remember growing up that one of the worst nightmares that could happen to you was to get a car that was called a “lemon”; meaning it is defective, broken, or useless as the life of the car goes on. Your only recourse was to try to persuade the car company to replace, or at least lower the cost of the repairs. Ultimately, you would end up paying a huge premium on the price of the car way beyond what you paid at the beginning. Times have changed all that. In that time period, we were an 85% product-driven economy in America and only 15% of organizations were in services. Today, the interconnectedness of people all over the world has created a social network where power has completely shifted to the customer, and therefore the amount of people in services is now over 80% and getting larger each year. Because unhappiness in a person’s experience is now shared widely (it […]

The Synergy of Teams

The Synergy of Teams

October 24, 2015

If there is one theme that is all over the business networks today, it is the word collaboration. Collaborative tools of all kinds are being developed by a vast majority of companies, which could be as simple as a company intranet to global interdependent supply chains and therefore worldwide cross-functional teams and divisions. The question is why now? One reason is multi-national suppliers of resources. A Starbucks cup of coffee and the cup is sourced from 13 countries. Improving customer satisfaction such that there is one unified customer contact, and not being transferred to ten different people in the same organization. Another is innovation, which requires many different internal and external  perspectives to genuinely stay cutting edge in the ever changing competitive landscape. Today, most companies are service-oriented, and offering solutions to customer’s problems requires breaking down silos and working interdependently. That said, many of us have two bad memories floating around in our head when the word collaboration is […]

Accountability in a Connected Organization

Accountability in a Connected Organization

October 15, 2015

It’s a gigantic international problem, and it has not changed over the last 10 years. The Gallup poll does research on what percent of employees are engaged at work. The bad news is the statistic is about 13%, and has not moved a lot in a decade. What makes matters worse is the reality that a high percent (over 20) are actively disengaged, which means they are involved with behaviors that sabotage the organization’s effectiveness. What can be done to address this problem? The root of this problem has to do with our approach to management, review processes, and how accountability works in organizations. I was with a talented professional last week, and she described the bi-annual review process at her place of employment. First of all, it is extremely political. Her boss is a person that is threatened by her talent, and has been working to sabotage her employee with her boss and her boss’s boss. Secondly, the executive […]

Change: It’s Crazy Out There

Change: It’s Crazy Out There

October 10, 2015

One of the largest forces that influences all business people today is change. In my lifetime, change started as something that was to be avoided if possible. Then, change initiatives came along but they had to be signed off by many people in the organization. Next came the urgency for vision and leadership to change through strategy and operational processes. About the time when the internet was introduced, change had become a constant, and some large existing organizations became “dinosaurs” and were being out-competed by nimble startup’s or more adaptable organizations. Today, however, the ever-present rapid change is accelerating all the time, and business must find ways to respond. Even the “expert” on change said in an interview that changing organizations is changing. John Kotter who wrote about change in large organizations, and is one of the world’s leaders in change management: “In the macro sense, the biggest thing happening today is that the rate of change continues to increase, […]

Factors that Allow for (Effective) Collective Intelligence

Factors that Allow for (Effective) Collective Intelligence

October 5, 2015

We recently had an opportunity to visit with our friends at The Barnabas Group, who is an organization devoted to helping pair up ministry organizations with the knowledge of local leaders. These organizations come to the organization with a need and local business community members brainstorm solutions and volunteer to help on the spot. We were amazed at how the business community quickly ideated innovative solutions to very difficult problems in this kind of forum. It got us thinking… If creating collective intelligence is so important, what then are the keys to success? What are common barriers? In another post, we wrote about the five core dimensions to collective intelligence. From our POV, these are the fundamentals that allow collective intelligence to emerge. But it’s more nuanced than that and it’s worth discussing additional factors that are critical to success. In our experience (and what we witnessed largely via The Barnabas Group event), here’s a list of factors that lead […]