culture

Five Dimensions to Collective Intelligence

Five Dimensions to Collective Intelligence

October 2, 2015

We talk a lot about the “collective” here. In fact, we named ourselves after it. And it’s because we firmly believe that all of us are better than one of us. That being said, I think many of us have had experiences where we witnessed the opposite happening – more of us was actually worse than one of us. Why does that happen? That question has led me to understand the importance of five primary dimensions that allow collective intelligence to successfully emerge. Technology. These are the tools we use to store and share knowledge. Wikis, social nets, task management systems, are good examples. When people discuss collective intelligence, they are often talking about tools at this level. But tools alone won’t get it done. Rituals. These are the interactions between team members that allow knowledge to flow and transfer. Things like after-action reviews (“post-mortems”) and Knowledge Cafes are examples. Said another way, this is the “people working with people” […]

Culture is not a soft issue

Culture is not a soft issue

April 5, 2014

One of the issues that comes up time and time again, as I a cultural analysis on organizations, is the question of whether this area of the organization is important to consider, and if we do consider it, how can we change it anyway? My answer to the first question is definitive yes! Change initiatives, mergers and acquisitions, implementing strategic plans, to name just a few, rise and fall based on how the leaders have understood and prepared the organization(s) culture for the new direction. One example illustrates how crucial this part of the organization is to change. I was working with a very successful non-profit a few years ago, who were considering an acquisition of another organization to help widen their impact in the vertical market they were pursuing being the market leader. Many rationales were given for the strategic fit of this organization under the umbrella of the expanded, corporate presence of the organization. To name a few; […]

100 years ago Today!

January 5, 2014

A century ago today, a businessman made a series of business decisions that were instrumental in launching the middle class in America. His name was Henry Ford, and together with his Treasurer James Couzens, they chose to double the income of the workers in their factories to 5 dollars a day (if they also complied to a code of conduct), limit the work week to 5 – eight hour days, and follow up with a lot of other positive changes for the average worker at their plants. The results were almost immediate, doubling their annual revenue in 3 years, eliminating the terrible turnover within the plants, catalyzing interest in top candidates wanting to work for Ford and eventually making a car and that was affordable for the average American, helping to set up the building of the middle class in America. That famous story demonstrates the power that business people can have by making choices that benefit all parts of […]

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