strategy

Introduction to Robotics

November 3, 2017

In this episode David and Justin introduce the topic of robotics and the implications to business. You’ll learn what the general landscape of robotics is today, become thankful for the dirty jobs many robots do for us, and five categories where robotics are impacting business today. Check out the podcast here.

Interview with Loup Ventures about AI

October 14, 2017

The world of Artificial Intelligence is moving fast. And no one knows this more than Loup Ventures, a VC firm focused solely on surfing the next wave of transformative AI. In this episode, David and Justin talk with Gene Munster and Andrew Murphy about what AI is and what impact it will have on business in the next decade. Listen to the podcast here.

Working with Artificial Intelligence

Working with Artificial Intelligence

September 30, 2017

The future of work with artificial intelligence is largely unknown. To some it’s scary, to others it’s exciting. In this episode, David and Justin lay out some tips on how to approach a working future with AI at our side. Listen to the podcast here.

What is Artificial Intelligence?

What is Artificial Intelligence?

September 23, 2017

You can’t swing a dead cat without hitting someone talking about Artificial Intelligence these days. Because of that, David and Justin start out a new series called “What is that?” focused on AI. In this episode, they lay the ground work about what AI is as well as some pragmatic examples in our everyday lives. Listen to the podcast here.

Where Do Good Ideas Come From?

March 26, 2016

I’ve come to realize that as modern professionals, we’ve largely inherited a view of leadership built on an era long gone – the industrial age.  That age taught us to value incremental improvements (make the car a color other than black!) as well as efficiency (how can we crank out 10 more axles per hour?). Our “strategic planning” efforts involving giant 50-page Word documents filled with untested assumptions are testament to the way things used to work. The problem with all of this is, of course, increasing complexity and rate of change. This increased pace of change and knowledge creation puts us in an era where the old rules don’t cut it. Instead, we need creativity. We need ideas. I’ve found that many modern professionals don’t know how to inspire great ideas. Instead, the knee jerk reaction is to analyze the problem until it relents. But it never does. Richard Buchanan from Carnegie Mellon University does a good job of explaining why: “We […]

Walk A Mile In Their Journey

March 13, 2016

I recently had a chance to get a business contract with a non-profit that has teamed up with USAID and the American Refugee Committee to build sustainable businesses in the Eastern Congo area of Bukavu. I was there to do a situational analysis of the project. I knew in advance that they had hired an organization called IDEO, who has popularized the idea of customer journey, all over the world. Before I tell the rest of the story, let me give you one definition of customer journey I like: customer journey is the sum-totality of how customers engage with your company and brand, not just a snapshot on time, but through the entire arc of being a customer. It actually had its start in the product design world where one way of saying it simply is this – if you are going to design a chair, design it with an understanding of how the person who is going to sit […]

Business Strategy before Digital Strategy

March 5, 2016

Do you have a digital strategy? It’s a loaded question that gets asked frequently these days. Before we can jump into this question, we have to ask the question before the question. What does “digital strategy” mean? If you ask 10 professionals this basic and fundamental question you’ll likely get 11 different answers. What do some of those answers sound like? Here are some examples: It’s a way to find more leads using paid search advertising It’s selling products and services online It’s banner ads desperately trying to get people to click on them It’s an digital CRM system that allows my sales team to track prospects and turn them into clients It’s developing a website that naturally draws traffic through organic search and quality content It’s mobile technology that allows users to find restaurants and quickly read reviews and ratings It’s equipping a salesforce with tablets and personalized presentation content so they can better conduct face to face selling […]

Core Values are Critical in an Interconnected World

Core Values are Critical in an Interconnected World

February 27, 2016

I was recently working with a church in Minneapolis with their strategies to reach out to their communities. I showed up early to the meeting and talked with the host of the meeting who is an engineer who now was responsible for bringing in major clients for the organization. He was telling me the story where he was about to bring over a million dollars to his organization, which I congratulated him for. His expression dropped and said there is a big problem – “even though our CEO promises great things, I know for a fact we cannot possibly deliver on this promise”. He said he cannot, with integrity, bring these accounts to the table, so he is going to confront the CEO, and probably need to leave the organization. Which brings us to the important business question for today: What does our organization stand for, and what is it against? A great book that is used by many business […]

Winning is Different in a Connected World

February 20, 2016

A question on the mind of all business leaders on an ongoing basis is how will we win? In turns out that winning is changing a lot in this interconnecting world. The most recent Harvard Business Review article entitled: “The biology of Corporate Survival – natural selection ecosystems hold surprising lessons for business” details that companies are losing much faster than they were forty years ago. One in three public traded companies will be de-listed in the next five years, which is six times as fast as it was forty short years ago. From a large study of many organizations, they have concluded that companies are identical to the way complex adaptive organizations in nature in how they act in an ecosystem. Secondly, system thinking matters and those companies that fail to adapt to the complexity of the changing environment cease to exist quickly. The reality of thinking of business through the lenses of living systems, specifically the human body, […]

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