Are you one of the 95% of all humans that hates performance reviews? Well, certainly, as the stat implies, you’re not alone. In this episode, Dave and Justin tackle the topic of accountability and what that looks like in a world where leadership looks more like the Body of Christ and less like the mechanistic view popularized by the industrial revolution.
Notes from the episode:
- Engagement in the workforce is extremely low, and it hasn’t positively changed in the last decade.
- The root of the problem is associated with our approach to management, review processes and how accountability works in organizations.
- There’s a movement afoot to “kill performance reviews”. From Microsoft to Accenture, the rigid, formalized, and time-wasting practice of performance reviews is going the way of the dodo bird.
- Organizations need to act more like organisms and less like mechanisms in order to get the new kind of accountability right. Working like this is important because of the following factors in business today:
- Work is done in teams, not primarily done by individuals
- Real time accountability is the only way to operate in fast changing and networked environments
- At least parts of many teams have a virtual aspect, where someone is remote
- There are many digitally-enabled tools that allow this to more easily take place in today’s environment: things like real-time dashboards and cloud-based file sharing and project management tools.
- Distributed authority is critical for organizations that want to adapt more easily to change and increase the satisfaction of their employees.
- Organizations can respond to the ever-changing nature of our environment by acting more like a human body in the following ways:
- All information is available to the whole body all the time – transparency
- Feedback loops are constantly updating every part of the body on status, progress, threats, etc.
- Collaboration between many systems within the body are needed to process a multiple set of changes of behavior
- Inspiration and motivation surrounded purpose and meaning are consistently reintroduced to stay engaged
- Authority is distributed to various aspects of the body for quick responsiveness
- Paul in the letter to the Ephesians talks about transformation and change, he also uses the body of Christ image to explain how it works.