Podcast

Do You Know Your Customer’s Journey?

Do You Know Your Customer’s Journey?

March 12, 2016

How easily do you fit in your customer’s shoes? Today’s show is all about the importance of empathy and understanding your customer’s journey. David and Justin discuss the role of the journey and tools such as journey mapping to help you better understand the context of your business from the lens of those you serve.

The Power of Questions

The Power of Questions

January 8, 2016

Why are questions so important in business? Does it seem fitting that we introduce this new series about questions with questions? What if we told you that the best leaders tend to ask the best questions? What if we also told you that questions have never been MORE important in business due to our interconnectedness and the fast-changing environment we operate in?

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