In this episode, David uses contemporary stories from the retail industry and discusses the immediate importance of being an adaptable organization.
In order to survive and thrive in our fast-moving business environment, organizations are trending toward becoming more adaptable. In this episode, David and Justin cover ground from economics, to biology, to theology, as well as a solid Forest Gump impersonation. They also discuss eight key trends that guide organizations toward adaptability.
In this episode, David explores how an organization can find its digital sweet spot. Starting with the four classic market disciplines of Product Leadership, Service Leadership, Operational Excellence, and Customer Intimacy, David looks at what these categories mean when applied to digital capabilities, and whether these still stand as valid ways of looking at approaches to market in a digital and physical world.
You can’t swing a dead cat without overhearing a boardroom conversation about “digital transformation”. And for good reason. Digital is a great way to tell stories of your products and services to customers, a way to deliver utiliity and improve the customer service, and it’s a way to become more organizationally efficient in delivering value. In this episode, David and Justin discuss the definition of “digital” as well as introduce the primary topics associated with digital transformation.